Problem Installation

Oct 17 at 2:41 PM
Hey,
I installed the Software on my Win 10 PC with Office 365. The Installation was successful. But unfortunately, there is no NodeXL-Menu in Excel.

Can you help?
Coordinator
Oct 17 at 4:09 PM
Hello!

Thank you for the interest in NodeXL!

Please try the Windows Start Menu > "N" > "NodeXL Excel Template" - right-click - "Pin to start menu".

Regards,

Marc
Marked as answer by MarcSmith on 10/17/2016 at 8:09 AM
Oct 17 at 4:52 PM
Hey,
there is no NodeXL Excel Template-Link when I search for N.

I can search for NodeXL but that's only the downloaded file.. !

https://1drv.ms/i/s!Ahd48nuYA2iUn6FOmuIjjstfA7dl7Q


Regards,
Patrick
Coordinator
Oct 17 at 4:55 PM
Sorry to hear that!

Sounds like it is time for us to have a look to see what went wrong!

May I suggest that you install Team Viewer 11 and share with info@smrfoundation.org the machine ID# and passcode along with a day and time we can connect.

We will examine your system and repair NodeXL while you watch.

Regards,

Marc
Oct 18 at 2:39 PM
Edited Oct 18 at 2:42 PM
Hi,
wrote you an email.

Thank you.