Thanks a lot for your reply.
When I try the steps you suggested, The "Get status updates (slow)" option is greyed (disabled). There are two options present in the NodeXL pro -> Data -> Import section: (i) "From Facebook Fan Page Network", (ii) "From Facebook
Fan Page Network (v. 2.0)". Can you please help me with their differences. I tried both. Most I try From Facebook Fan Page Network (v. 2.0).
I am trying to test for Kurkure (id: 165647486802817), for dates between 21nd April 2016 to 22nd April 2016.
are relevant to my research. But in the data retrieved by NodeXL (I believe comments and status updates may be found in Labels -> Label and Labels -> Tooltip; and only comments may be found in Other Columns -> Tweet.
Also, is there a option to check time of the comment or post?
Sorry I am unable to attach screenshots, all it gives is following: "![Image]" and link "(http://example.com/logo.jpg
)", instead of link or browse from system option