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Social networks data (Twitter, Youtube...) cannot be imported

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Hello,

We will be teaching with Node XL next week at University and we had some issues while testing the program settings.

We installed the program in our lab, we could open the plug-in and use the networks examples but we couldn't import data from Internet (Twitter Youtube). This is happening in all our course's PCs.

Specifically when we try to import/From Twitter search network and select "authorized NodeXL to use your Twitter Account..." we got an error message. " A problem occurred while attemting to authorize NodeXL to use your Twitter acount. Details: Error en el servidor remoto (403). Prohibido" ( that would be errror in the remote servcer. Forbidden)

And when we try to import/From Twitter search network and select "I don't have a Twitter account..." we obtain the following error "The network couldn't be obtained. Details: [WebException]: Error en el servidor remoto (410). Desaparecido (which will be translated as error in the remote server. Dissapeared)

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glorialv wrote Nov 17 at 12:26 PM

Thanks very much for your support!
Gloria