2
Vote

NodeXL Pro won't connect to licence

description

Hi
I replaced my PC and downloaded NodeXL Pro to my new computer. When trying to connect it to my existing licence I recieve this message "Object reference not set to an instance of an object.".

Do you have any advice on how to tackle this?

comments

randy_ wrote Dec 21, 2016 at 6:35 PM

Same issue here... Could anyone give any feedback? Thank you

wrote Dec 22, 2016 at 4:44 PM

chrishtill wrote Dec 23, 2016 at 9:23 AM

I contacted the NodeXl support team who organised a remote connection and solved the problem for me. Sorry really don't know what the issue actually was