"Network couldn't be found" ??

Sep 28 at 6:10 PM
Receiving this message when downloading from a facebook fan page user network.

"The Network couldn't be found:

KeyNotFoundException: The given key was not present in the dictionary."

Are there workarounds?
Coordinator
Sep 28 at 6:14 PM
Hello,

thank you for using NodeXL!

Can you please share the fan page you are trying to collect data from as well as the options you selected (you can send a screenshot to arberceni@smrfoundation.org) so I can debug?

Regards,
Arber
Marked as answer by MarcSmith on 10/17/2016 at 12:40 PM