XML Exception When attempting to download Facebook Fan Page Network

Dec 29, 2015 at 6:25 PM
Edited Dec 29, 2015 at 6:27 PM
I have the latest version of NodeXL Pro ( downloaded on 12-27-15. On every download, unless I receive an "Out of Memory" message I am receiving the following error:


An unexpected problem occurred. If it occurs again, please copy the details to the clipboard by typing Ctrl-C, then post the details to http://www.codeplex.com/NodeXL/Thread/List.aspx.


[XmlException]: A "data" XML node has the key "picture", for which there is no corresponding "key" XML node.

at Smrf.NodeXL.Adapters.GraphMLGraphAdapter.ParseGraphMLAttributeValues(XmlNode oNodeOrEdgeXmlNode, XmlNamespaceManager oXmlNamespaceManager, IMetadataProvider oEdgeOrVertex, Boolean bIsVertex, Dictionary2 oGraphMLAttributeDictionary)

at Smrf.NodeXL.Adapters.GraphMLGraphAdapter.ParseVertices(IGraph oGraph, XmlNode oGraphXmlNode, XmlNamespaceManager oXmlNamespaceManager, Dictionary
2 oGraphMLAttributeDictionary)

at Smrf.NodeXL.Adapters.GraphMLGraphAdapter.LoadGraphCore(Stream stream)

at Smrf.NodeXL.Adapters.GraphAdapterBase.LoadGraphFromStream(Stream stream)

at Smrf.NodeXL.Adapters.GraphAdapterBase.LoadGraphFromFile(String filename)

at Smrf.NodeXL.ExcelTemplate.PlugInManager.TryGetGraphFromGraphDataProvider(Object graphDataProvider, IGraph& graph)

at Smrf.NodeXL.ExcelTemplate.ThisWorkbook.ImportFromGraphDataProvider(Object graphDataProvider)


I'm researching on a deadline, :-), and can't get past this. I've tried over 2 dozen different pages.

Dec 29, 2015 at 8:33 PM
Hello Terry,

can you please tell me the name of the fan pages you are trying to download data from as well as the options you selected so I can try and debug? If I am able to download the data I can send them to you.

Dec 29, 2015 at 9:29 PM
Edited Dec 29, 2015 at 9:34 PM
Thanks for replying.

Here is one of the ones I'm trying. Let me know if you want more. :-)

Tasribat 250527768434656 School 196,673 Liked created 2013; last post 12-25-15;download fan page 9-11; 461 posts; 'picture' error
download just 6-9 221 posts; 'out of memory' error
download just 6-10 137 posts; 'out of memory' error
download just 6-11 100 posts; 'out of memory' error
download all three limit likes to 50; 458 posts; 'picture' error
6-9 limit likes; 'picture'
6-10 limit likes; 'picture'
6-11 limit likes; 'picture'

I'm downloading as a Fan Page. I'm interested in the posts for the dates 6-9-2015 thru 6-11-2015. I am only choosing Name and Email. Then I click Network and uncheck 'Comments' I choose the date range and enter these dates. I login and then put the ID in (250527768434656 from above). Then Download. I have also tried doing the 3 dates individually and then when that didn't work, limited the likes to 50. I have 19 pages that I am working with although a few of them do not have any posts for this date range.
Dec 29, 2015 at 9:33 PM
Here is a smaller sample -- FB ID 352457258109891. There are only 20 posts total for the 3 day range.
Dec 30, 2015 at 6:31 PM

to overcome this issue please include also "Picture" in the attributes that will be downloaded.

Dec 30, 2015 at 7:46 PM
Thank you!! This worked wonderfully. I've already downloaded 4 of the biggest networks.