Problem installing NodeXL Pro

Nov 18, 2015 at 11:24 PM
Hi,

After I have uninstall the basic version, and trying to install the pro version, I got this error,

Name: NodeXL Excel Template
From: http://www.nodexlgraphgallery.org/NodeXLSetup/Smrf.NodeXL.ExcelTemplate.vsto

************** Exception Text **************
System.Deployment.Application.DeploymentException: Unable to install this application because an application with the same identity is already installed. To install this application, either modify the manifest version for this application or uninstall the preexisting application.
at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.DownloadAddIn(TimeSpan timeout)
at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.InstallAddIn()

Please advise. Thanks.
Coordinator
Nov 20, 2015 at 10:38 PM
Hello!

Thank you for the interest in NodeXL!

Some users have an issue that blocks reinstall of NodeXL after an existing installation of NodeXL. This issue can be resolved - please go to the following path before installing NodeXL:

C:\Users[user_profile]\AppData\Local\Apps\2.0

You should see two folders: one named Data and another folder with a strange name, that is where the old NodeXL is stored.

Please delete the folder with the strange name and try reinstalling NodeXL.

Regards,
Marc