Can't use pro...

Oct 20, 2015 at 6:15 PM
I had purchased the NodeXL Pro for student license a few hours ago and installed NodeXL Pro.
But I did not received the e-mail about licence after purchasing and registration.
Already license fee taken from my account (Paypal). I registered in kiara0228@gmail.com a few hours ago.

I need pro for my paper urgently.
Please help me:(
Coordinator
Oct 20, 2015 at 7:11 PM
Hello,

your purchase was done as kiara0228@gmail.como (notice the extra "o" at the end). An e-mail with the license was sent to it and no delivery failure was yet received. I don't know if it is a different account from kiara0228@gmail.com. If this is the case can you please check the other account? Otherwise write back so we can send a new license to kiara0228@gmail.com.

Regards,
Arber
Coordinator
Oct 20, 2015 at 7:24 PM
Hello again,

a new license has been sent to kiara0228@gmail.com.

Regards,
Arber