problems installing

May 27, 2009 at 7:53 AM

Hi there,

I'm having problems installing. It shows me an error message that I copy+paste bellow:

I have Windows XP, Excel 2007 and after following every step for installation, if I attempt to launch through the "start" button I can open the spreadsheet and populate it with data, but it is empty in the analysis and graph: there are no images, nor metrics.

So the problem, is after installing:

Opening via Excel -> new -> template: there is no template to choose from.

Opening via the start -> programs -> Microsoft NodeXL, I get the following error message, then I can see the different sheets but nothing else happens.

 

Thank you for your help

Helder

<font face="Calibri">

 

</font>

 

 

 

----------------ERROR MESSAGE------------------------------

 

Error HRESULT E_FAIL has been returned from a call to a COM component.
************** Exception Text **************
System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.
   at Microsoft.VisualStudio.Tools.Office.Runtime.Interop.IActionsPaneSite.SetClient(IntPtr control)
   at Microsoft.VisualStudio.Tools.Office.Internal.ActionsPaneSiteContractAdapter.SetClient(IntPtr control)
   at Microsoft.VisualStudio.Tools.Office.Internal.IActionsPaneSiteProxy.Microsoft.VisualStudio.Tools.Applications.Runtime.IActionsPaneSite.SetClient(Object control)
   at Microsoft.Office.Tools.ActionsPaneInternal.HookupSmartPane()
   at Microsoft.Office.Tools.DockableControlCollection.Add(Control value)
   at Microsoft.NodeXL.ExcelTemplate.ThisWorkbook.set_GraphVisibility(Boolean value)
   at Microsoft.NodeXL.ExcelTemplate.ThisWorkbook.ThisWorkbook_Startup(Object sender, EventArgs e)
   at Microsoft.Office.Tools.Excel.Workbook.OnStartup()
   at Microsoft.NodeXL.ExcelTemplate.ThisWorkbook.FinishInitialization()
   at Microsoft.VisualStudio.Tools.Office.EntryPointComponentBase.Microsoft.VisualStudio.Tools.Applications.Runtime.IEntryPoint.FinishInitialization()
   at Microsoft.VisualStudio.Tools.Applications.AddInAdapter.ExecutePhase(ExecutionPhases executionPhases)
   at Microsoft.VisualStudio.Tools.Applications.AddInAdapter.CompleteInitialization()
   at Microsoft.VisualStudio.Tools.Office.Internal.OfficeAddInAdapter.ExecuteEntryPointsHelper()
************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Office.Runtime.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Runtime.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Runtime.v9.0.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Core
    Assembly Version: 3.5.0.0
    Win32 Version: 3.5.30729.1 built by: SP
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.AddIn
    Assembly Version: 3.5.0.0
    Win32 Version: 3.5.30729.1 built by: SP
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.AddIn/3.5.0.0__b77a5c561934e089/System.AddIn.dll
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Security
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Security/2.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------
System.AddIn.Contract
    Assembly Version: 2.0.0.0
    Win32 Version: 3.5.30729.1 built by: SP
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.AddIn.Contract/2.0.0.0__b03f5f7f11d50a3a/System.AddIn.Contract.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.Hosting.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Hosting.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Hosting.v9.0.dll
----------------------------------------
System.Deployment
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Deployment/2.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.Runtime.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Runtime.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Runtime.v9.0.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.ServerDocument.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.ServerDocument.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.ServerDocument.v9.0.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Office.Contract.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Contract.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Contract.v9.0.dll
----------------------------------------
Microsoft.Office.Tools.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Office.Tools.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.v9.0.dll
----------------------------------------
Microsoft.NodeXL.ExcelTemplate
    Assembly Version: 1.0.1.85
    Win32 Version: 1.0.1.85
    CodeBase: file:///C:/Programas/Microsoft%20Research/Microsoft%20NodeXL%20Excel%20Template/Microsoft.NodeXL.ExcelTemplate.DLL
----------------------------------------
Microsoft.VisualStudio.Tools.Office.Excel.AddInAdapter.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Excel.AddInAdapter.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Excel.AddInAdapter.v9.0.dll
----------------------------------------
Microsoft.Office.Tools.Excel.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Office.Tools.Excel.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Excel.v9.0.dll
----------------------------------------
Microsoft.Office.Interop.Excel
    Assembly Version: 12.0.0.0
    Win32 Version: 12.0.4518.1014
    CodeBase: file:///C:/WINDOWS/assembly/GAC/Microsoft.Office.Interop.Excel/12.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Excel.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Office.AddInAdapter.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.AddInAdapter.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.AddInAdapter.v9.0.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.AddInAdapter.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.AddInAdapter.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.AddInAdapter.v9.0.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.Contract.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.21022.123
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Contract.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Contract.v9.0.dll
----------------------------------------
Anonymously Hosted DynamicMethods Assembly
    Assembly Version: 0.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/mscorlib/2.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.Adapter.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Adapter.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Adapter.v9.0.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Office.Excel.HostAdapter.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Excel.HostAdapter.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Excel.HostAdapter.v9.0.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Office.HostAdapter.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.HostAdapter.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.HostAdapter.v9.0.dll
----------------------------------------
Microsoft.Office.Tools.Common.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Office.Tools.Common.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.v9.0.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Office.Excel.AddInProxy.v9.0
    Assembly Version: 9.0.0.0
    Win32 Version: 9.0.30729.1
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Excel.AddInProxy.v9.0/9.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Excel.AddInProxy.v9.0.dll
----------------------------------------
office
    Assembly Version: 12.0.0.0
    Win32 Version: 12.0.4518.1014
    CodeBase: file:///C:/WINDOWS/assembly/GAC/office/12.0.0.0__71e9bce111e9429c/office.dll
----------------------------------------
Microsoft.NodeXL.Core
    Assembly Version: 1.0.1.85
    Win32 Version: 1.0.1.85
    CodeBase: file:///C:/Programas/Microsoft%20Research/Microsoft%20NodeXL%20Excel%20Template/Microsoft.NodeXL.Core.DLL
----------------------------------------
Microsoft.NodeXL.ApplicationUtil
    Assembly Version: 1.0.1.85
    Win32 Version: 1.0.1.85
    CodeBase: file:///C:/Programas/Microsoft%20Research/Microsoft%20NodeXL%20Excel%20Template/Microsoft.NodeXL.ApplicationUtil.DLL
----------------------------------------
Microsoft.NodeXL.Control.Wpf
    Assembly Version: 1.0.1.85
    Win32 Version: 1.0.1.85
    CodeBase: file:///C:/Programas/Microsoft%20Research/Microsoft%20NodeXL%20Excel%20Template/Microsoft.NodeXL.Control.Wpf.DLL
----------------------------------------
Microsoft.NodeXL.Visualization.Wpf
    Assembly Version: 1.0.1.85
    Win32 Version: 1.0.1.85
    CodeBase: file:///C:/Programas/Microsoft%20Research/Microsoft%20NodeXL%20Excel%20Template/Microsoft.NodeXL.Visualization.Wpf.DLL
----------------------------------------
Microsoft.Research.WinFormsControls
    Assembly Version: 1.0.1.2
    Win32 Version: 1.0.1.2
    CodeBase: file:///C:/Programas/Microsoft%20Research/Microsoft%20NodeXL%20Excel%20Template/Microsoft.Research.WinFormsControls.DLL
----------------------------------------
PresentationFramework
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.1427 built by: SP
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
WindowsBase
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.1427 built by: SP
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
PresentationCore
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.1427 built by: SP
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
WindowsFormsIntegration
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.1427 built by: SP
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
----------------------------------------
Microsoft.NodeXL.Util
    Assembly Version: 1.0.1.85
    Win32 Version: 1.0.1.85
    CodeBase: file:///C:/Programas/Microsoft%20Research/Microsoft%20NodeXL%20Excel%20Template/Microsoft.NodeXL.Util.DLL
----------------------------------------
Microsoft.NodeXL.Layouts
    Assembly Version: 1.0.1.85
    Win32 Version: 1.0.1.85
    CodeBase: file:///C:/Programas/Microsoft%20Research/Microsoft%20NodeXL%20Excel%20Template/Microsoft.NodeXL.Layouts.DLL
----------------------------------------
Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
 
 
 
 
 
 
 
 
 
 
 
 
May 28, 2009 at 4:16 PM
Edited May 28, 2009 at 4:25 PM

Helder:

I don't know what is causing this.  Can you please tell me the following:

1. Did the setup run successfully, without any error messages?

2. I'm wondering why the NodeXL template isn't appearing in your list of available templates.  In Excel, when you go to Large Office Button, New, My Templates, do you see NodeXLGraph.xltx in the list of My Templates?

3. Are you running the Spanish version of Windows XP?  I ask because we had a language-related bug a while back (now fixed) and I'm wondering if this is related to language as well.

Thanks,
   Tony

May 31, 2009 at 2:45 AM
Hi there Tony,

Thank you for your reply, but i'm afraid my answers won't help you very much.

1. Yes the setup is ok: no error messages.
2. No, there isn't any NodeXL template in any of the templates listed there.
3. I'm running a Portuguese version, but had already tried to change
it to English, just in case I would be looking for the template in the
wrong place.

By the way, before attempting to post in this forum, as I read other
related problems, I already changed (unsintalled and reinstalled
NodeXL):
- the language
- the coma X dot (thousands and decimals) number format
- the path where NodeXL was located, from several folders: now it's
under c:\Program files\Microsoft Research\Microsoft NodeXL Excel
Template

Cheers
Helder
Jun 3, 2009 at 5:32 AM

Helder:

I'm stumped.  I've posted the problem on a Microsoft programming forum and will let you know if anyone else has any clues.

-- Tony

http://social.msdn.microsoft.com/Forums/en-US/vsto/thread/2b419217-2c5c-4a7b-a476-a31503022c0d

Jun 5, 2009 at 12:08 AM

Helder:

Someone mentioned user profiles (Windows login accounts), and that points me back to something I don't understand, namely why the NodeXL template isn't appearing within the list of available templates in Excel.  I don't know whether this is related to the problem you're seeing, but it's worth investigating.

Can you please look in the following folder and see whether the NodeXLGraph.xltx file is there:

C:\Documents and Settings\HelderAccountName\Application Data\Microsoft\Templates

"HelderAccountName" is whatever name you use to log into Windows XP.  If you use Windows Explorer to do this, you may have to type in the folder name because parts of the folder path are hidden by default.

Thanks,
    Tony

 

Dec 14, 2009 at 3:10 PM
Hi there Toni,
Just to tell you I had a friend install the latest version today and every thing went fine. GREAT TOOL!!!...

best regards
Helder

On Fri, Jun 5, 2009 at 12:08 AM, tcap479 <notifications@codeplex.com> wrote:

From: tcap479

Helder:

Someone mentioned user profiles (Windows login accounts), and that points me back to something I don't understand, namely why the NodeXL template isn't appearing within the list of available templates in Excel.  I don't know whether this is related to the problem you're seeing, but it's worth investigating.

Can you please look in the following folder and see whether the NodeXLGraph.xltx file is there:

C:\Documents and Settings\HelderAccountName\Application Data\Microsoft\Templates

"HelderAccountName" is whatever name you use to log into Windows XP.  If you use Windows Explorer to do this, you may have to type in the folder name because parts of the folder path are hidden by default.

Thanks,
    Tony

 

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Aug 23, 2011 at 4:59 PM

See Error "HRESULT E_Fail" at http://nodexl.codeplex.com/discussions/254402 for a solution to this problem.

-- Tony