error working with social media importer (faebook fan pages)

Dec 6, 2014 at 1:50 PM
hi
I m beginner in working with NodeXL and I m trying to import data from a page with social network importer. I loged in the facebook, select my page, add to "download" key. everything is ok until at the last step "drawing the graph", as it message an below error:

https://www.dropbox.com/s/2xzvfhcefcx7kis/error1.png?dl=0

could you please hep me how to fix this problem?
thanks
Coordinator
Dec 9, 2014 at 2:13 PM
Hello,

it looks like Facebook data are not downloaded correctly and they produced a bad workbook. Can you please retry?

Regards,
Arber