error in logging in using graph gallery server

Dec 3, 2014 at 6:57 AM
I am trying to use the graph gallery importer, but I am getting a persistent error about my user name and password being incorrect. Yes, I have triple checked everything, and even went so far as to set up a new account to be sure of the login info. Is there some other step I am missing? Or any other way to explain the error?
Coordinator
Dec 3, 2014 at 4:06 PM
Hello,

the option you are talking about is "Import from NodeXL Graph Server" not the "Graph Gallery" so the username/password you use for nodexlgraphgallery.org won't work here. The "Import from NodeXL Graph Server" is intended to be used by a small number of customers and some fees are applied.

Regards,
Arber