while trying to import "from graphml files"

Nov 6, 2014 at 9:21 AM


An unexpected problem occurred. If it occurs again, please copy the details to the clipboard by typing Ctrl-C, then post the details to http://www.codeplex.com/NodeXL/Thread/List.aspx.


[COMException]: Exception from HRESULT: 0x800AC472

at Microsoft.Office.Interop.Excel.ApplicationClass.Quit()

at Smrf.NodeXL.ExcelTemplate.GraphMLToNodeXLWorkbookConverter.SaveGraphToNodeXLWorkbook(XmlDocument graphMLDocument, String graphMLFilePath, String nodeXLWorkbookPath, String nodeXLWorkbookSettingsFilePath, Boolean setAutomateTasksOnOpen)

at Smrf.NodeXL.ExcelTemplate.GraphMLFilesImporter.ImportGraphMLFilesInternal(ImportGraphMLFilesAsyncArgs oImportGraphMLFilesAsyncArgs, BackgroundWorker oBackgroundWorker, DoWorkEventArgs oDoWorkEventArgs)

at Smrf.NodeXL.ExcelTemplate.GraphMLFilesImporter.BackgroundWorker_DoWork(Object sender, DoWorkEventArgs e)

at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)


Nov 8, 2014 at 1:18 PM

this error usually occurs when you have two NodeXL windows opened simultaneously. If this is the case please be sure to run a single NodeXL instance.
Another reason is if you installed the new NodeXL2014Template without uninstalling the old version. If this is the case uninstall the old version and try reinstalling NodeXL2014Template.