Problem with Social Net Importer

Nov 13, 2013 at 9:16 PM
I've seen this in a bunch of other threads, but the solutions that are posted don't appear to work for me.

Trying to pull data and I get this error:


An unexpected problem occurred. If it occurs again, please copy the details to the clipboard by typing Ctrl-C, then post the details to


[XmlException]: A "data" XML node has the key "Image", for which there is no corresponding "key" XML node.

at Smrf.NodeXL.Adapters.GraphMLGraphAdapter.ParseGraphMLAttributeValues(XmlNode oNodeOrEdgeXmlNode, XmlNamespaceManager oXmlNamespaceManager, IMetadataProvider oEdgeOrVertex, Boolean bIsVertex, Dictionary2 oGraphMLAttributeDictionary)
at Smrf.NodeXL.Adapters.GraphMLGraphAdapter.ParseVertices(IGraph oGraph, XmlNode oGraphXmlNode, XmlNamespaceManager oXmlNamespaceManager, Dictionary
2 oGraphMLAttributeDictionary)
at Smrf.NodeXL.Adapters.GraphMLGraphAdapter.LoadGraphCore(Stream stream)
at Smrf.NodeXL.Adapters.GraphAdapterBase.LoadGraphFromStream(Stream stream)
at Smrf.NodeXL.Adapters.GraphAdapterBase.LoadGraphFromFile(String filename)
at Smrf.NodeXL.ExcelTemplate.PlugInManager.TryGetGraphFromGraphDataProvider(Object graphDataProvider, IGraph& graph)

at Smrf.NodeXL.ExcelTemplate.ThisWorkbook.ImportFromGraphDataProvider(Object graphDataProvider)


What do I do?
Nov 14, 2013 at 3:54 PM
If you have questions about the Social Network Importer, the best place to get them answered is The importer is a NodeXL "plug-in" that came from a different group, not directly from the NodeXL team, and we usually don't know the answers to such importer questions.