Can't download latest version.. error message...

Jun 27, 2012 at 10:31 AM

I get the following when I try to download:

 

Component Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 has failed to install with the following error message:"Fatal error during installation. "
The following components failed to install:- Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1
See the setup log file located at 'C:\DOCUME~1\900805\LOCALS~1\Temp\VSDD5C.tmp\install.log' for more information.

 

How do I fix this ? Thanks

Jun 27, 2012 at 5:18 PM

The message you're getting mentions a file that contains more details.  This is the file:

C:\DOCUME~1\900805\LOCALS~1\Temp\VSDD5C.tmp\install.log

Can you please go to the Issue Tracker tab at http://nodexl.codeplex.com/workitem/22965 and attach the file there?  (You can't attach a file on the NodeXL Discussions tab, but you can do so on the Issue Tracker tab.)

Thanks,
    Tony