Connection Problems (request failed)

Sep 14, 2011 at 7:46 PM

First thank you for your attention.

Here at our company ( in Brazil) we have a problem with the NODEXL.  It was installed correctly but for some reason it does not accomplish more connection with the services (youtube, twitter, etc).

It displays the message REQUEST FAILED and presents the message proxy authentication required. We have a proxy configured here, but I wonder know what the service or port that it uses to perform the unlock in our firewall???

I using Windows XP and 7 32/64bits + Office 2010 Professional Plus

I waiting for your reply.
Thank you!

Sep 16, 2011 at 6:10 PM


The current version of NodeXL won't get a network from Flickr, Twitter or YouTube when used with a proxy server that requires authentication, which is what you have.  This will be fixed in version, which will be released in about two weeks.  If you want to be notified of the new release, go to the NodeXL Downloads page at and look for "Release Notification."

Thank you for reporting this bug.

-- Tony